Shipping policy
Order Processing and Shipping
Our products are shipped from the Belgian Pavilion. As shipments can only be processed when we are physically present at this location, processing times may vary.
Orders are typically shipped during our next visit to the Belgian Pavilion. As a result, shipping may take longer than with a traditional online store.
By placing an order, customers acknowledge and accept that shipment dates are not fixed and depend on our operational schedule.
All orders will be shipped within a maximum of 30 days from the date of purchase.
Delivery Times
The delivery times listed below begin once the order has been shipped, not when the order is placed.
Estimated delivery times:
- Belgium: 1–3 business days after shipment
- Europe: 3–10 business days after shipment
- International: 5–20 business days after shipment
Please note that these delivery estimates may vary due to carrier delays, customs procedures, or other circumstances beyond our control.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email. Tracking information will be provided when available.
Customs Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Lost or Damaged Shipments
If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and find an appropriate solution.
Contact
If you have any questions regarding shipping or would like an update on your order status, please contact us at:
Email: itneverssst@mietwarlop.com
Thank you for your patience and support.